Services

Contact Us

Engineered Software, Inc.
C/O: PUMP-FLO Solutions
4529 Intelco Loop SE,
Lacey, WA 98503-5941
U.S.A.


Phone

Sales: (800) 786-8545
Office: (360) 412-0702
Fax: (360) 412-0672


Email

Sales, Training & Catalog Requests:
sales@pump-flo.com

General Support:
support@pump-flo.com

PUMP-FLO Premium Support: premiumsupport@pump-flo.com

Company News & Media:
press@pump-flo.com


Professional Services

PUMP-FLO Solutions believes that the ability to successfully offer our clients complete business solutions depends on more than just great software. We offer a comprehensive range of professional services to ensure maximum return on your investment in our products. Trust our experienced professionals to deliver the knowledge and tools necessary for optimize the use of PUMP-FLO solutions.

To learn more about our support and services, select from the following or contact us at call 800-786-8545 or email info@pump-flo.com.

Technical Consulting & Implementation

The successful implementation of innovative technology requires both experience and commitment. At PUMP-FLO Solutions we understand that software yields the most value when it is implemented in close alignment with the needs of our clients. Our Project Managers and Technical Professionals will draw upon their experience to ensure a complete and successful implementation of the PUMP-FLO software.

Training & Education Services

A thoroughly trained user on any software application results in a higher level of productivity and success. It is often said that an average user only uses 20% of what a software application can do as a result of inadequate training, which leaves a large portion of the functionality unused and untapped. In order to provide our customers the highest level of knowledge of our products, PUMP-FLO Solutions offers a Training service to meet your needs, which can range for a short online conference presentation to an onsite multi-day training course. For more information please email sales@pump-flo.com or call 800-786-8545.

Technical Support Services

Our team of technical and engineering support professionals are ready to answer any technical question and is prepared to solve any new issues that your company may encounter. PUMP-FLO support is available by phone, fax, e-mail. Just email sales@pump-flo.com or call 800-786-8545 to find out what option is right for you.

Custom Software Development Services

Customers often need to extend, enhance, or integrate our solution with other applications to better fit their needs. This may range from developing new software modules, features, or interfacing with third party software. To suit your specific needs PUMP-FLO Solutions offers a custom software development service. For more information please email sales@pump-flo.com or call 800-786-8545.

Marketing and Advertising Services

For over 20 years PUMP-FLO Solutions has always been at the center of the piping system and pump selection process. This legacy has built a strong user base with over 50,000 pump manufactures, distributors, and specifiers/users. If your business is ready to take an active step for increased product and company branding and lead generation then you need to consult with our Marketing and Advertising team. We have a number of services including banner ads, eNewsletters, and direct mail campaigns targeting over 80,000 professionals in the fluid handling industry. In addition, we offer powerful lead generation and management tools. For a value assessment and detailed proposal to match your business email sales@pump-flo.com or call 800-786-8545.

Catalog Creation and Management Services

The driving force behind the PUMP-FLO software is pump performance data, data sheets, pump materials reports, pump installation instructions, dimensional drawings, and any additional documentation that appears in a pump manufacturers' product catalog. We have developed an advanced and refined system to migrate this large data load into an electronic format to be used by the PUMP-FLO software. For a free consultation on catalog development please email sales@pump-flo.com or call 800-786-8545.

In addition, once we have developed the initial eCatalog, we will provide you with the tools to update and manage the data with our P-Library software program.